Shipping
Free shipping on every order, no minimum spend.
Orders are processed within 1–3 business days, then typically arrive within 7–15 business days. You'll receive an email with tracking as soon as your order ships — tracking can take 2–5 business days to show movement.
We ship to New Zealand, Australia, the United States, the United Kingdom, and the other countries shown at checkout. Import duties or taxes may apply depending on your country; where they aren't collected at checkout, they're the customer's responsibility.
Items in the same order may ship separately and arrive on different days.
Returns
Returns are accepted within 30 days of delivery. Items must be unworn, unwashed, and in their original condition with tags attached.
To start a return, contact us with your order number and the item(s) you'd like to return. We'll send you return instructions — please don't send items back before hearing from us.
For change-of-mind returns (including size and fit), return shipping is paid by the customer. We recommend a tracked service.
If your item arrives faulty, damaged, or incorrect, contact us within 30 days of delivery with your order number and photos. We'll send a replacement or a full refund, including return shipping, at no cost to you.
Refunds
Once your return is received and inspected, we'll confirm by email. Approved refunds go back to your original payment method within 10 business days.
Exchanges
The fastest way to get a different size or colour is to return the original item and place a new order for the one you want.
Full details are in our Shipping Policy and Refund Policy. Questions? Get in touch.